FREQUENTLY
ASKED QUESTION

Browse through these FAQs to find answers to commonly raised questions. If you’re a new customer, we encourage you to go through the relevant products and other details.

1Which are the popular chilies in India?

Indian chilli varieties of Byadgi kaddi chilli, Mundu, S12, kashmiri  and Yellow chilli. Also, Guntur verities of Guntur S4 sannam chilli, Teja S17, S273, Wonder hot, Byadagi chilli and Indo 5 chilies are the popular dried chilli varieties in India.

2What are the main verities of chili pepper you export?

We export wide range of chili peppers of Guntur and Indian dry chilli ranges. Especially, world's most preferred types of Guntur S4 sannam chilli, Teja chilli, wonder hot, Mundu and Byadagi chillies are most exported chillies.

3Are you an agent or Exporter? Where are you located in India?

We, RATNARAJ FOODS, Trusted manufacturer and Exporter of Dry red chillies in india for many years, based in Rakanpur, Gujarat, INDIA. Basically , We procure chillies from the farms directly then process hygienically and prepare to Export as per our buyers. Moreover, we Don't have any agent between our buyers and us. Therefore It enable us to offer prompt service to our buyers with competitive price options.

4Have your firm recognized by Indian Government?

Yes. We are Notified and certified by the Director General of Foreign Trade, Government of INDIA, member of “SPICE BOARD OF INDIA”, member of APEDA.

5Is your chili originally from India?

Yes, Our chillies are grown and cultivated from fertile land of Indian states and We export strictly of Indian origin dried red chillies. We can also able to provide you the Test certificate and Origin certificate as per buyer’s request.

6Where do you source your chilies from?

As we have in-depth knowledge about the chillies and trading  for many years, associated with farmers and farmers association, We can able to source the dry red chillies directly from them to offer our buyers best price.

7How do you process your chilies?

Once chilies are matured, it will be handpicked then hygienically dried under the sun in a clean atmosphere. Also, We could offer Chillies with Stem or without stem as per buyers order.

8Can you able to supply as Powder / Crushed flakes?

Yes, We are processing and exporting dry red chillies as other forms such as Dry red chilli powder, Dry red chilli Flakes ( coarse grinded ) and Dry red chilli seeds with Packing as per request.

9Can I get your product year round?

Yes of course, since we have our own cold storage for the purpose of stacking the chilies to maintain its quality, natural color and taste, we could able to cater our buyers any volume with promised quality year round even on off-season.

10Could you please tell us more about your packing?

We offer packing solution as per our buyer’s request such as New jute bags, PP Bags, Plastic woven bag, Carton, etc,.Also, Volume per bag as from 5 kgs – 25 kgs or as per order request. We can also provide you on retail packing for chilli powder, Flakes and seed varieties.

11Is it possible to print Brand LOGO on the packaging bag?

Yes, Logo of our buyer’s Brand is always welcome and MOQ : 5 tons.

12How long will you take to deliver the product?

7 – 10 days from the date of order confirmation along with advance payment. If with Logo, as per quantity, It will take more 7 - 10 days additionally.

13What are the shipping terms?

FOB Nhava Sheva or Kandla port or any port in India and CIF worldwide.

14How is the Payment method? Do you accept L/C.?

Yes, We accept L/C. at sight and T/T.